Privacy Policy
Dollybird Gems take privacy very seriously and are committed to safeguarding your online data. We will never collect personal data without your explicit consent or sell your data to third parties.
PERSONAL INFORMATION WE COLLECT
When you visit dollybirdgems.co.uk, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse dollybirdgems.co.uk, we collect information about the individual web pages or products that you view, what websites or search terms referred you to dollybirdgems.co.uk, and information about how you interact with the site . We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through dollybirdgems.co.uk or offline, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you regarding an order or to screen our orders for potential risk or fraud. We will only contact you for marketing purposes if you have given us direct and explicit consent, such as subscribing to our mailing list.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties only to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
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DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You can ask at any time about what data we hold for you as an individual by emailing us at hello@dollybirdgems.co.uk and we will send a report of the data we have.
If you which to change your details or close your account please notify us at hello@dollybirdgems.co.uk. Please note that we may keep hold of some of your information to allow us to meet legal requirements for tax inspection purposes.
Where we use your information for emailing purposes, you have the right to unsubscribe at any time. To do so simply click on the unsubscribe link at the bottom of any marketing email you have received from us or contact at hello@dollybirdgems.co.uk.
DATA RETENTION
When you place an order through dollybirdgems.co.uk, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 16.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@dollybirdgems.co.uk or by mail using the details provided below:
Dollybird Gems, Heyes Lane, Alderley edge, Cheshire, SK9 7LA, United Kingdom